Privacy Policy

Clear Story Labs LLC ("we," "us," or "our") operates Trybe Loyalty (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website trybeloyalty.com or use our Service.

By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Information You Provide

• Name and restaurant name
• Email address
• Phone number
• Estimated contact list size
• Any other information you voluntarily submit through forms or communications

Information Collected Automatically

• Device and browser type
• IP address
• Pages visited and time spent on pages
• Referring URL
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service
• Communicate with you, including responding to inquiries and sending service-related updates
• Send marketing and promotional communications (with your consent)
• Improve and personalize your experience
• Analyze usage trends to improve the Service
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service providers — Third-party vendors that help us operate the Service (e.g., email delivery, SMS messaging, CRM, hosting, and analytics)
• Legal requirements — If required by law, regulation, or legal process
• Business transfers — In connection with a merger, acquisition, or sale of assets

4. Cookies and Tracking

We use cookies and similar technologies to analyze trends, administer the site, and gather demographic information. You can control cookies through your browser settings. Disabling cookies may affect your experience on the site.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you the Service. We may also retain information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

6. Data Security

We implement commercially reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your personal information
• Opt out of marketing communications at any time
• Request a copy of your data in a portable format

To exercise any of these rights, contact us at privacy@clearstorylabs.com.

8. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party site you visit.

9. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us: